SHIPPING POLICY
Thank you for shopping with Hysterical! We are based in Athens, Greece, and ship internationally. Please review the following shipping information before placing your order.
SHIPPING LOCATIONS
We currently ship worldwide to most countries. If your destination is not available at checkout, please contact us at thehystericalbrand@gmail.com
PROCESSING TIME
Orders are processed within 2–5 business days (excluding weekends and holidays) after payment confirmation.
During peak seasons or sales, processing may take slightly longer
SHIPPING OPTIONS & DELIVERY TIMES
Greece (Standard Shipping) : 3–5 business days
Europe (Express Shipping): 5–10 business days
USA & Canada (Standard Shipping): 10–15 business days
Rest of World (Standard Shipping): 12–20 business days
Delivery times are estimates and may vary due to customs, holidays, or carrier delays.
SHIPPING COSTS
Free shipping on orders over 70€
Shipping fees are calculated at checkout based on destination and order weight.
CUSTOMS & IMPORT TAXES
International orders may be subject to customs fees, taxes, or duties, which are the buyer’s responsibility.
We cannot predict or cover these charges. Check with your local customs office for details
LOST OR STOLEN PACKAGES
If your tracking shows "delivered" but you haven’t received it, contact your local post office first.
We are not liable for lost, stolen, or misdelivered packages after shipment confirmation.
RETURNS & EXCHANGES
See our Return Policy for details on returns/exchanges due to shipping errors or defects.
CONTACT US
For shipping-related questions, email us at thehystericalbrand@gmail.com